Shipping Information
Hygiwell Delivers Happiness... For Free!
At Hygiwell, we take pride in offering FREE shipping on all orders!
Order Processing Times: Please allow 1-3 business days for order processing and dispatch after placing your order. During peak times and holidays, processing times may extend up to 7 business days.
Estimated Shipping Times: The estimated delivery time depends on various factors, primarily your location. See the estimated delivery times for your country:
- United States: 10-15 days
- APAC: 15-20 days
- Rest of the World: 20-25 days
Please note that during peak times and holidays, shipping carriers might experience delays beyond our control, including unexpected customs delays for worldwide shipping.
Order Changes and Accurate Shipping Details: Ensure accurate shipping details during checkout to prevent delays or order cancellation. For address issues, email us at support@hygiwell.com within 24 hours of placing your order. We will try our best to accommodate changes, we can't guarantee modifications after this period.
Delayed Delivery: While we aim for prompt shipment, unforeseen circumstances may cause delays such as weather conditions, transportation disruptions, product availability, address verification, or payment processing delays. We'll promptly notify you of any such issues.
Hygiwell isn't liable for delivery delays due to external factors. We'll strive to keep you updated and provide assistance wherever possible.
Lost or Stolen Packages: It's super frustrating when packages go on their little adventures. If yours seems to be lost or stolen, let us know right away at support@hygiwell.com. We'll jump on it, although keep in mind once the order leaves Hygiwell HQ, it's in the carrier's hands.
Shipping Policy Changes: Hygiwell reserves the right to modify this Shipping Policy without prior notice. Customers are responsible for reviewing the latest version before purchase and product usage. By purchasing and using Hygiwell products, customers accept this Shipping Policy, including any modifications.
Stay informed about changes by periodically reviewing this policy. Have questions or need help? We are here for you. Just reach out and let's chat through any questions or concerns.